OUR SPECIALISTS ANSWER
Our system is based on a hybrid fiber-optic and coaxial cable network. The signal is distributed via fiber optics up to the street level, while customer connections are made using coaxial cables. The major advantage of coaxial cables (already installed in most homes and residences) is that they are much less expensive than installing fiber optics and allow for an unlimited number of modems to be connected.
The modem must be of the “cable” type to be compatible with our network. Only modems provided by Téléwalfer are guaranteed to receive regular updates and maximum security.
By renting the modem from us, you are assured of always having an up-to-date device. Moreover, if your modem becomes defective, we will replace it for you. You won’t have to worry about warranty issues.
It’s easy! Simply connect the box to your TV via an HDMI cable and connect it to the Internet using a LAN (Ethernet cable) or Wi-Fi.
You can also request assistance from our technical support team.
You can rent one or more additional boxes for €5 per month. Alternatively, you can:
Yes, several premium packages (sports, music, cinema, etc.) are available. You can subscribe to these packages through our office. Alternatively, you can add or remove thematic packages directly from your box under the “TV+ Offers” tab.
View the list of Premium Packages.
Unfortunately, all Téléwalfer services are limited to the Walferdange municipality. Other operators with similar services may be available at your address.
Please contact our office, where we’ll be happy to answer any remaining questions you may have.
Email: telewalfer@telewalfer.lu
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At TeleWalfer, we offer a range of customizable internet and TV packages to meet the unique needs of every household. Whether you need high-speed internet for streaming, a reliable connection for working from home, or a complete TV package to entertain the whole family, we have you covered.
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